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Ordering Information A Few Things to Know Before You Order
Frozen Products Shipped Separately Frozen and Non-Frozen products must ship separately. If your order contains both frozen and non frozen items, separate orders should be created for each item type in order to obtain accurate shipping costs. Any order received with mixed product types on a single order may require a shipping cost adjustment.
UPS Ground Shipping Schedule The following schedule shows the number of business days your shipment will take to reach you using UPS Ground Service. Shipments of Frozen Raw Meat products must arrive within 48 hours of shipment. If your home resides outside of the Gold / Tan areas you must select either 2 Day or Next Day Service.
Special Container and Supplies are Required We use special 1 ˝” thick wall foam shipping containers for our frozen meat shipments. The containers are available in 3 convenient sizes: Small: Holds up to 10 lbs of frozen raw meat Medium: Holds up to 20 lbs of frozen raw meat Large Holds up to 40 lbs. of frozen raw meat In addition 5 lbs. of dry ice is required to keep the meat at optimum “sub zero” temperature. Each of our meat customers must initially purchase the required foam container but may optionally return the container to Pet Orlando for re-use in their next shipment thereby eliminating the need to repurchase a container on each shipment. The dry ice expense must be added to each order. Once a Week Shipment Due to the complexity and “Time Sensitive” nature of frozen meat shipments we only ship frozen meats once per week. Our normal shipping day is Tuesday with the exception of certain weeks where a holiday might present a conflict. Therefore it is important that you gauge your needs carefully by projecting your pets daily consumption and order accordingly.
Click Here To Learn How Much Raw Meat To Feed Your Pet (Will open in a new window) |
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